MESSAGING

On-hold & Overhead Messaging Services

You spend money every day advertising to customers and potential customers in an effort to get them to call your business. And since 70% of all callers are placed on hold, many for up to a minute or more, what do they hear? The radio? Static? Or worse, NOTHING? We will improve your companies image, cross-sell your products and services, and keep your callers entertained and informed. Our services are designed to keep your callers on the line until you can service them. Studies show that 85% of callers prefer to hear product and service information over silence and music. A company that receives 25 calls per day without messaging services is missing 6,500 opportunities each year to promote their products and services.

Why Messaging Services

»	Great company image builder
»	Professional recorded messages give callers the impression of a successful and professional company
»	As a sales tool Our messaging services can sell your prospects and customers on products and services that you offer
»	You enhance and support your marketing strategies by working with one of our professional copyrighters who is knowledgeable about your industry
»	Reduce hang–ups. Studies show that 90% of people placed on silent hold will hang up within 40 seconds, 34% of those callers will never call back
»	Cost Effective delivery right to your customer base

We offer messaging services that meet a wide range of delivery and management needs. Please contact a representative to see which solution best fits your business needs.

Messaging Solutions

We offer customizable messaging services in two categories, large companies and small to medium sized business. Each of these services is designed to offer a seamless music and messaging experience at the best possible price.

Small - Medium Business Solution (under 50 locations)

With this solution a Nel-Tech messaging player is used to integrate with the music source. The messaging player is designed to play a loop of messages in any order desired at predetermined intervals. The player operates with a USB thumb drive and plays standard MP3 files.

Large Business Solution

This solution utilizes our io4business audio and messaging solution. Messages are loaded to the account and streamed to the player via the internet connection. Customers can choose to play selected messages at specific times of the day. This solution includes a set number of messages included with the monthly fee.

» For more information on our messaging services please contact us at (800) 827.3120.

Our Messaging Services Include

»	Professional script writing
»	Messages produced and recorded by industry leading voice talent
»	Installation and support services

Samples Messages

Below is a sampling of messages and voice talent. Please click the links below to play each audio file. Requires QuickTime MP3 audio player.

Click here to download the the free QuickTime player.